What should I do if I receive a damaged or incorrect custom bath product from Rise Gaming?

If you receive a damaged or incorrect custom bath product from Rise Gaming, please follow the steps below to ensure prompt resolution and customer satisfaction.

How to Report a Damaged or Incorrect Product

1. Contact our customer support team immediately within 7 days of delivery.

2. Provide your order number along with clear photos showing the damage or the incorrect item you received.

3. Send your message via our support email or contact form on the Rise Gaming website [Insert contact URL here].

What Happens Next?

Once we receive your report, our team will prioritize your case and investigate the issue promptly. We will either arrange for a replacement product or issue a refund, depending on the nature of the problem and your preference.

Our commitment at Rise Gaming is to provide you with high-quality custom bath products that meet your expectations. We strive for transparent and reliable customer service to ensure your satisfaction.

Additional Tips to Ensure a Smooth Resolution

• Keep the product packaging until the issue is resolved.
• Avoid disposing of the damaged product before contacting us.
• Respond quickly to any follow-up questions from our support team.

Need More Help?

If you have any questions or need additional assistance during this process, please don’t hesitate to reach out to our friendly customer support team at [Insert support email or phone number]. We're here to help!

Thank you for choosing Rise Gaming. Your experience matters to us and we are dedicated to ensuring you receive the quality custom bath products you expect and deserve.